What the heck? After spending more than 30 min, I still need to call another number? So I did, I called the 800 number and it says about All State insurance and asked if its business or residential. To make it short, I eventually answered no to the questions and the end, he told me to call 18003733411 and give my first and last name and they will help me. He kept insisting to listen to him and just to answer the question and I kept telling him I AM NOT INTERESTED WITH VITAMINS BUT JUST HELP ME WITH WHAT I CALLED FOR. I told the supervisor to not do this, skip this and just help me access my account online for me to manage it. After 2 verifications w 2 people and voice prompts, I was asked about vitamins if I want to subscribe to it. Asked for everything including credit card number, and told me his Supervisor will talk to me to verify everything with voice automated prompts and Ill need to say yes or no on my end. It was an out of the country support and he told me to bare with him so he can verify my account info. So she gave me a number to call to help me with my concern: 18772672230. However, I needed to access my account online to see the breakdown and register for auto payment and manage my account. So I called 180 to settle an existing bill which was taken cared of. The $100 is completely separate to this one and will be mailed out directly Then visit the website above and fill out the details. So please check your original email, the one they sent you the day of the phone call sale. If the reward card is not claimed in the specified time, the customer will not receive their reward card.Customers have 75 days from the notification send date to claim their reward.Reward Card is sent within three weeks after redemption.
Enter Claim ID or account number and ZIP code.The reward invitation expires if not claimed by the date noted. The reward must be claimed by the date noted on the notification.Within 30 days of activation, eligible customers receive Reward Notification via e-mail or mail with instructions for claiming their reward:.Redemption required offers (most offers):.It can take up to 30 days from service installation for the customer's rewards to display on the AT&T Reward Center.Reward Status is available online at the AT&T Reward Center.
The $100 one is seperate as it was a bonus promotion for the past 2 weeks.
in the original order confirmation there will be a link provided on how to claim the $200 visa reward card. Would just like AT&T and DirecTV to honor their as i'm in sales for DTV i know exactly what you are talking about. Didn't think I would need to as it was splashed all over the DirecTV screen from over a month. This is ridiculous and of course I did not take screen shots of the promotion. Anyone have any success with doing something similar or were you able to get AT&T to honor the promotion they offered you when you signed up?
I am wondering if I need to report this to the Ohio Attorney General's fraud department. After looking online there are over 15,000 complaints about AT&T not honoring their promised promotions. It is to late to just chuck the service and go back to the old provider.
I made the switch because they were offering me $500 in promotions, plus a BOGO for iPhone 8s. The Rewards Center and the Wireless Promotions people seem to only know their programs and since I am not in their system they can't help. DirecTV says it is an AT&T promotion as it involves credits for the ported cell numbers. Wireless claims it is a DirecTV promotion as it was on their site. All of these individuals say it is not their department that handles this and that they need to transfer me to someone else. I called AT&T to resolve and they made a big production about waiving the activation fee, but did credit my account.Īs for the gift card and the bill credits, I have spend over 4 hours on the phone and spoke with 15 different people from AT&T Wireless Customer Service, DirectTV Customer Service, AT&T Rewards Center, AT&T Wireless Promotions and other random departments. When I received my first bill none of this was reflected. I was also told the activation fee would be waived. Recently I was offered a promotion as a DirecTV customer that if I returned to AT&T wireless I would be given a $300 gift card and $100 bill credit per line.